Connells have Sequence Homes as their appointed representative for insurance purposes; Sequence own William H Brown.Beware this group and their subsidiaries are dreadful.Rent and Legal Protection insurance policy sold to me by WHB as part of my managed let , is only in force/valid if I stay in a managed let.So a 'restrictive product, as I found out when I had enough of WHB incompetence.An area manager emailed this when I complained.'All of the insurance products we sell are on a non-advised basis'So have to go to Connells to complain and their email blocked my complaint email Message blocked:- 'Message blocked Your message to CustomerRelation*at*sequence.co.uk has been blocked. See technical details below for more information. The response from the remote server was:550 5.4.1 Recipient address rejected: Access denied [AM5EUR03FT003.eop-EUR03.prod.protection.outlook.com] This has happened 3 times so will have to use post and snail mail, cute delaying tactics on their part.Trustpilot wont allow emails in these reviews so replace *at* with @Wish I had know about the ownership of William H Brown and read these reviews as their own are not so damning.Hope the Insurance Ombudsman puts a stop[ to this, when I can get to involce them- have to wait for a 'final response' from this shower before I can even do that. Watch this space.
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Connells Limited, trading as Connells Group, is a British estate agency and property services company headquartered in Leighton Buzzard, and a subsidiary of Skipton Building Society.