The onboarding experience was not satisfactory. We moved into our new house on December 5, 2025, and although the connection was supposed to begin when the router arrived on the 6th, we faced issues that the support team took a few days to address. This left us without Wi-Fi at a crucial time. It took seven weeks to receive a response to my email regarding compensation, only to be informed that we were not eligible for any. I would recommend choosing a different provider.
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Born in Hull in 2006, we're a local company offering both Wireless & Fibre broadband to homes and businesses throughout the city.
Connexin are on a mission to "Simplify technology to connect the real world with the digital world to improve the way we work, live and play."
