Conservice operates as a billing entity rather than a true utility company, focusing on extracting funds from tenants without options for recourse. The approach is straightforward: Install defective meters, charge for non-existent usage, dismiss disputes, and delay resolutions. They rely on tenants not challenging minor amounts, applying this model across millions of properties nationwide to retain the profit margin. With 561 complaints filed with the BBB in three years and countless similar accounts on social media and tenant forums, issues like unexplained charges and bills for unoccupied units are rampant. There are even written admissions of meter issues without any refunds provided. This isn't mere incompetence; it’s a calculated strategy. Customer support seems designed to wear you down, featuring long hold times, generic responses, and unfulfilled promises of callbacks. Cases linger in review for months, creating obstacles until you give up. They are aware of state fraud laws and weigh the cost of settlements against potential profits, often settling with legal representatives while stonewalling others. The math favors them as many tenants abandon claims over small amounts. Landlords choose to work with Conservice for financial gain, leaving tenants without alternative options or accountability, as regulatory enforcement is lacking. Before signing a lease, always inquire about the utility management. If Conservice is the answer, you’re not renting; you’re engaging in a billing arrangement with no escape.
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Conservice - The Utility Experts