Subpar service for the money spent. Speeds are consistently below the advertised plan, even when directly connected to the modem. Upload speeds have never exceeded 1mb per second. The phone line is problematic and has interference. The copper lines have been in need of replacement for over a decade, with promises of fiber installation that seem far off. Service appointments are often preceded by automated calls that falsely claim the issue is resolved. Each interaction with the company takes a minimum of 15 minutes, and I've wasted nearly three hours trying to close my account.
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