Further Edit: I called after receiving a missed call. I repeatedly requested that they delete my information, and they said they would ask a manager. I haven't received any confirmation yet. I sent an email with a filled-out cancellation form. To add context: if I don't cancel by January 5, I'll be charged £75. This feels like a phishing attempt. Evidence: screen grabs from a certain email address. I haven't signed any documents and want to cancel. A Google search reveals that the company is facing numerous scam allegations from consumers and regulators. Many reported receiving unsolicited emails and fraudulent documents for claims they never initiated. My experience: I didn't sign up for the service, just entered minimal information to see what I could be owed. I quickly exited the site and requested deletion of my information months ago. On December 22, I received an email saying I could cancel my agreement within 14 days. It stated that if I cancel before receiving an offer, I'll be charged for initial stages of work completed on my claims. Since I requested deletion immediately, I believe this may breach GDPR. This situation is causing me significant stress during the holiday season.
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