I cancelled my subscription but they said it would take a month to refund my payment. They said they'd keep a $10 "administrative" fee. Junk fees are illegal CR. Also your CEO makes $800,000 a year so why the hell are you asking me to make a donation and cover credit card fees? A scammy company living off its once stellar reputation. Do not give them a penny!!
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Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.
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