Review Time
I recently visited Consumer Reports while looking for bank recommendations, and my experience was frustrating and disappointing.
The article I found listed First Republic Bank as the number one recommendation—even though that bank failed three years ago. As I continued reading, I noticed several other banks on the list that have either merged or are no longer operating. This made it clear that the information is outdated.
What’s even more concerning is that there were no visible publication or update dates on the article. Without that context, it’s impossible to know how current—or outdated—the information really is. It raises a bigger question: how much of the content on the site is no longer accurate?
I’ve trusted and enjoyed Consumer Reports in the past, but this experience has made me question whether they are still actively updating their research or simply charging users for outdated information. I hope they address this issue, because accuracy and timeliness are critical for a resource people rely on for informed decisions.
I recently visited Consumer Reports while looking for bank recommendations, and my experience was frustrating and disappointing.The article I found listed First Republic Bank as the number one recommendation—even though that bank failed three years ago. As I continued reading, I noticed several other banks on the list that have either merged or are no longer operating. This made it clear that the information is outdated.What’s even more concerning is that there were no visible publication or update dates on the article. Without that context, it’s impossible to know how current—or outdated—the information really is. It raises a bigger question: how much of the content on the site is no longer accurate?I’ve trusted and enjoyed Consumer Reports in the past, but this experience has made me question whether they are still actively updating their research or simply charging users for outdated information. I hope they address this issue, because accuracy and timeliness are critical for a resource people rely on for informed decisions.
I signed up to their newsletter once a few years ago and since then, I keep receiving their newsletter emails after I have contacted them to cancel my subscription. Thankfully, I did not pay any cent to them but after my 5th time of unsubscribing myself, I reported them as spam and blocked them so they just keep emailing my spam folder...
STAY FAR AWAY. They have a very deceptive, actually a scam, auto-renewal process. They will charge you $10 if you cancel. I had no idea it would auto-renew, until I was charged. I notified them that day, but only received rudeness. No matter what I said, their response was "it is our policy."Since they are unethical with their renewal process, one can assume their reviews are suspect and not legitimate.
Once you subscribe to the report they keep charging you year after year. Just caught another charge for 2026 on my credit card. Didn't know I still was subscribed ... have not received any CR mailing or logged onto platform. WATCH THEM!
So i canceled their subscription last year. Yesterday i notice they hit my credit card yesterday for another year! I called them and will refund 50% as its the company policy So let me get this straight You kept my card information after i canceled your service. I even too off my credit card info But you committed fraud by unauthorised credit card use. Then you admit it and say they will return 50% as its their company policy???? WOW they justify criminal behavior? I called the credit card company and did a charge off. Crooked crooked Consumer Reports Looking at all the bad reviews I can see their crooked behavior has caught up to them.
I canceled my membership right after joining because I knew I only wanted the service for a month. Well I woke up this morning and saw a $10 charge on my account. Requested a refund but they wouldn't give me one. If you do sign up and then cancel, take screenshots of everything!
I have looked at CR as a reputable review source until I entered their 2024 Car Sweepstakes. There is no list of winners available, and the contest site still shows "2024 Car Sweepstakes Winners to come!" I only have the option of chatting with one of the AI Representatives, which we all know will eventually kill us, and it is stupider than any human I've spoken to. Is this contest legit? I believe it isn't. If you can't trust their contest, you can't trust anything they provide.
Consumer Reports is now a typical predatory entity that hides Auto-renewal in a convoluted mess. Auto-renewal is checked without your approval, and then hides the ability to cancel it in a convoluted website. They prey on senior citizens (myself) and steal their money. I was a subscriber to the magazine for decades years ago, when it was legitimate. Now it's a typical money theft scheme with useless information on products. It's obviously bias, they sold-out for greed.They steal part of your payment when you cancel, Customer service reads a script about their "fine print" and refuses a full refund.
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Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.
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