consumerreports.org

1.4
1.4 Based on 104 reviews

Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, qua...

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Paris Hughes
Do not use Solenergy

I recommend not doing solar panel work with solenergy. Almost two years my landlord signed us up for them . January 2023 they came and put them up. March/April of 2023 they became activated however my bill kept coming and hers was the only one that stopped. she continued to reach out to the sales rep that had every excuse under the sun for why he couldn't talk or not return her calls. So I wrote a review on their page and finally got a response that way . November/December of 2023 the sales rep decided that he would start paying my bill until he could get an electrician here to hook me up to the panels that I am not hooked to for some reason. landlord was told it would be right after the first of the year. It is now may 2024 and I have had issues with him the last two months ignoring me and coming up with excuses as to why he is not sending me bill money when he says he is going to . Today he told me that setting up a time for someone to come hook me up to solar is not his field of work so he would have to connect us to that department. Needless to say I have an email from a higher up that states if we have an issue we are supposed to talk to him not the company. So if you want solar panels and to actually be hooked up and running from them do not go with solenergy.

1
Date of experience: May 11, 2024

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  • Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.
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  • email https://www.consumerreports.org/member-support/email-member-support/
  • call 8003330663
  • language https://www.consumerreports.org

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