I called the 800 number to cancel my membership. Was told my membership automatic renewal would be cancelled effective January 2025. I asked for a prorated refund of my recently autorenewal payment in January 2024 and was told no that was not possible! I was told the best they could do was cancel the autorenewal in 2025. I expressed my disappointment and asked to be connected to the little survey they ask you to take. Marisol then explained to me how I could donate to CR - I told her I am not doing anything to support CR - they are not supporting me and they are supposed to be consumer oriented. Please connect me to the survey. I was promptly disconnected!
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Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.
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