They tout consumer support and transparency, but for their renewals, they're terrible. Rec'd >6 letters to renew mag, many emails about reviews/promos, but zero advising of digital exp. Play Gotcha if you don't cancel before renewal. Called, spoke to CSR and Sup'r, they acknowledge this is their policy.
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Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.
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