Ordered subscription for basics and even donated tax for it. Then 'after' anotherscreen pops up and says you want to add the annual car review...and add digital...All priced too high. I wanted to cancel so I called customer service and was put on hold way too long. Finally, I got someone who wanted me to justify my cancelation. I threatened to contact the BBB and they canceled it. Their top4 executives together make about 2 1/2Million Dollars. I will bet you many or most employees get big salaries and Ihave a suspicion there is minimal money left to actually do the research. I will no longer trust them not to take bribes. Actual hours of testing will no longer be something I have confidence in. Bye Bye.(BBB might want to reexamine this non-profit. My new opinion is it is a scam.)Too Bad.
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