consumerreports.org

1.4
1.4 Based on 104 reviews

Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, qua...

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Erastus Harris
I would rather believe a product's manufacturer claims than CRs ratings.

I can't understand why they are misleading consumers like me. I tried several of their top recommended products, but later had terrible experiences with nearly all of them. In most of the cases, CRs ratings are not matching the basic features and parts of products. It means CRs doesn't physically touch many of these products before giving them ratings. Based on CRs rating, I ordered a dehumidifier, wifi-extender, router, modem, monitor, and many other products. They didn't have several features and even parts that I had seen on CRs. Later, I locked myself into a contract in an awful cell phone plan, which is still on the top of the list of CRs. It’s still being recommended by CRs.Meanwhile, they also rate products that aren't yet out on the market or just came out to the Market. It clearly shows that they are literally fortune tellers. Their ratings are only based on their guesses. They do not do any professional experiments and testing. Otherwise, how is it possible to rate products that aren't out or just came out?More importantly, they don't archive their ratings. It means that if products became so notorious like the display, wifi-extender, router, and dehumidifier I ordered, they would simply delete that list or edit it. CRs should be ashamed of what they have been doing. They not only help consumers but also mislead them. It costs consumers like me hundreds or even thousands of dollars. It’s my last year that I pay for their very useless subscription. I would rather believe a product's manufacturer claims than CRs ratings.

1
Date of experience: May 26, 2022

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  • Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.
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  • email https://www.consumerreports.org/member-support/email-member-support/
  • call 8003330663
  • language https://www.consumerreports.org

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