consumerreports.org

1.4
1.4 Based on 104 reviews

Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, qua...

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Karolyn
Impossible renewal process and awful web access

I'm sorry to say this organisation is awful.The time came for me to renew.I did this by following the link on their renewal email. Then, I got the message 403 error "This request could not be satisfied" - even on a mobile phone with no VPN and no Wi-Fi.I tried the webform at cr.org - this was refused as I had no valid zip code. AMAZING - If you are not in the USA, they don't want you to contact them!If I reply to the renewal demand email, I get a further email saying they do not respond to emails at this address.I phoned the USA office - a friendly guy said I need to switch off VPN, I tried this and still got 403 error messages.Also, I don't want to continue if I must switch off VPN every time I want to read a report.I totally give up on this organisation.

1
Date of experience: Dec 22, 2021

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  • Consumer Reports is an independent, nonprofit member organization that works for truth, transparency, and fairness in the marketplace. Consumers Union was chartered on February 6, 1936, at a time when consumers had very few options to gauge the value, quality, or authenticity of goods and services. It was an era of unfettered advertising claims, rapid technological progress, and patchwork regulations. Since then, CR has remained true to its mission, testing and reviewing countless products to make sure they’re safe and worth your money. Through our advocacy, we’ve helped people save billions. And we’ve influenced some of the most critical issues of the marketplace: the dangers of smoking cigarettes and eating toxic foods, predatory practices of credit card companies, safety risks in cars, and more.
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  • email https://www.consumerreports.org/member-support/email-member-support/
  • call 8003330663
  • language https://www.consumerreports.org

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