We had an initial conversation with this company to optimize our website with a smooth-talking salesperson in which we were told the total cost, one-time payment, would be $299 and no monthly fee. A week later they called again and asked for another $948 to do something else. Now they called a month later and wanted something more. I didn't stay on the line long enough to learn what he needed. I ask for a refund and for them to discontinue our service. They said that wouldn't happen because they already purchased some software on our behalf. There was no chance of a refund. The salesperson got mad at me and hung up. Now we're out $1247 with nothing to show for it. We should have looked at their customer review rating of 1.8 out of 5 before we started this process.
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