I purchased a pergola in February 2025 for $5700, promised a three-month arrival, but this led to countless delays and excuses. One reason given was mold found on the shipment, causing further delays. It's now December, I canceled my order in early November, and still no refund. Communication is painfully slow and inadequate, and I will be pursuing a small claims action on Monday. Disappointing experience!
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We offer the best way to save on premium imported homewares, outdoor furniture, aluminium louvre pergolas, spas and more. We source from the best suppliers from around the world and pre-sell their products by the container-load to our customers. Because of this unique business model, we don't hold much stock and we don't take costly risks on unproven products. This makes our overheads lower than normal retail and we pass these savings on to you! If you order through us you'll wait a bit but you'll save a truckload - and quality and satisfaction is guaranteed. Good things are cheaper when we band together to buy them by the container-load direct from the factory.See more