I purchased a watch on 12/31/2025, expecting it to arrive by 1/9/2026. It's now 1/16/2026, and I still have no estimated delivery date. I've contacted customer service five times by this date, making it clear that this order was for a time-sensitive gift. I requested a refund if they couldn't fulfill the order, but they insisted the watch was in transit and would reach me via priority shipping by 1/12/2026. This raised concerns—why would they ship to themselves before sending it to me? I suspect they may have used my payment to acquire the watch through dubious means, especially since the manufacturer is based in Paris. As of now, I haven't received tracking details or the watch. When I asked about tracking, they cited delays due to bad weather, but the weather in Paris has been mild. It's concerning, and I question their reliability. As of 1/16/2026, I have no watch, my credit card has been charged, and there's no tracking or estimated delivery. I may consider a chargeback due to my doubts about this vendor's credibility, as I've shared my experiences on various forums.
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