I ordered a watch on 12/31/2025, expecting it by 1/9/2026. Now it's 1/16/2026, and I still have no estimated delivery. I've reached out to customer service five times by this date, emphasizing that this order was for a gift and time-sensitive. I asked for a refund if they couldn't fulfill the order, but they claimed the watch was in transit and would ship to me by 1/12/2026. This raised a red flag—why would they send it to themselves first? I suspect they may have used my payment to acquire the watch through questionable channels, especially since the manufacturer is in Paris. Currently, I have no tracking information or the watch. They mentioned delivery delays due to bad weather, but the weather in Paris has been mild. It's puzzling, and I have doubts about their reliability. As of 1/16/2026, I have no watch, my credit card is charged, and there's no tracking or delivery estimate. I may consider a chargeback due to my concerns about this vendor's trustworthiness, as I have shared my experiences on various forums.
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