Beware of dishonest company with fraudulent practices. They request from you to obtain documents from hotel to prove cancellation, then the hotel will say that they cannot help you and refer you back to Convenue. They will overcharge and try to sell you items you can get directly from hotel. Instead of providing convenience they offer no customer service. Since they contract directly with the hotel, the customer is unable to obtain the service directly from the hotel. Beware! Beware! Beware!
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Travel Agency for Hotel Reservations.
