Name: convenue.us
Telephone: 16282445028
Rating: 4.3

Andrew V Guest

Convenue was professional

Convenue was professional, responsive, and easy to work with in making hotel reservations for my team. I highly recommended them.

Date of experience: Aug 15, 2025

Eric Howard Guest

7 months ago

Customer service team have been…

Customer service team have been extremely helpful, even when there was a small clerical error, it was fixed immediately and I was kept informed the whole time.

Date of experience: Jul 08, 2025

Adora Carter Guest

8 months ago

Convenue made booking our team's trade…

Convenue made booking our team's trade show in Chicago seamless. Their professional service, proactive follow-ups, and attention to detail ensured everything ran smoothly. This is customer service done right. I highly recommend Convenue to anyone seeking competitive rates and reliable support for event planning.Caleb

Date of experience: Jun 16, 2025

Toddy Guest

9 months ago

Convene provided an excellent…

Convene provided an excellent experience. My schedule kept changing before the show in Houston, but they diligently assisted me in adjusting my arrival date back and forth over the phone and emails. By the way, they sometimes replied my email in minutes, and the price offered is definitely competitive from the beginning.

Date of experience: May 20, 2025

Lois Ross Guest

11 months ago

Helped get me great rates

Helped get me great rates! The customer service was excellent, and we had a great stay. I would trust them for all future venue reservations.

Date of experience: Mar 28, 2025

EF Guest

1 year ago

Dishonest fraudulent company

Beware of dishonest company with fraudulent practices. They request from you to obtain documents from hotel to prove cancellation, then the hotel will say that they cannot help you and refer you back to Convenue. They will overcharge and try to sell you items you can get directly from hotel. Instead of providing convenience they offer no customer service. Since they contract directly with the hotel, the customer is unable to obtain the service directly from the hotel. Beware! Beware! Beware!

Date of experience: Feb 09, 2025

Colby Coleman Guest

1 year ago

Very good support!

The reservation process was easy and fast, we got our confirmation right away. We also needed to make changes in the reservation, and they helped us with the process.

Date of experience: Sep 04, 2024

Frederick S. Guest

1 year ago

They take the time to make things right

This is our second time working through Convenue and while the process is not perfect, they do take the time to work things out and make the effort to get things right.

Date of experience: Jul 02, 2024

SS98 Guest

1 year ago

Easy communication and friendly support…

Easy communication and friendly support for all our needs. We were a group reservation traveling for a business trip this company really helped in taking off the headache of our stay and made it smooth, as planned for, and up to our managers’ expectations.Thank you so much and definitely we’ll use you for our future trips.

Date of experience: Mar 06, 2024

Sylvie Smith Guest

2 years ago

While everyone was very nice to deal…

While everyone was very nice to deal with, we had on-going communication/customer service issues. We made a booking and later decided to cancel after having submitted our deposit. We had to follow up several times to cancel and several more to get refunded. While they did cancel and refund us, it took effort on our part and we're not sure either would have successfully occurred without our added effort.