This is the worst broadbrand and thank goodness we experience the worst before the wifi box got attach.
Electricians and customer support seem to have their own thing going on. It’s very kanya-kanya. Electricians won’t apply the box unless you apply to their own referral or pay 2K-3K for any electric fix.
Customer support says don’t listen to them and just wait for someone to arrive. But it’s been two months the box wasn’t attach because we didn’t pay the electrician. Once we did decide to pay, there was no telcom line available.
Thank goodness! The neighbors per experiencing the Converge wifi interruption had to pay ₱1,300 for fixing. And customer service says don’t pay. But they really want everyone to be desperate to pay.
Who pays to only go through all of this?! Stop posting your the fastest wifi in the country, when you have the worst politics it’s the most dishonest business.
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