I attempted to order something and apparently instead of a product, I received a subscription. Not something that I wanted. I sent an email explaining what happened and that I needed the subscription cancelled and my money refunded. I received an email from “Alero” who is helping me take care of this problem. When I received the first email from “him” I thought it was decent that someone reached out to fix this. In the email, I was told to fill out this survey. I responded by saying that I would fill out the survey when my money was returned. Then, I get the exact same email from “Alero” as I previously had. Now I know this is not a person but rather a bot. So, I am filling out this ******** survey in the hopes that I will get my money back.I am not happy that I was tricked into a subscription that could have cost me lots of money!
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