My items were delayed and I rang customer service expecting the usual desultory response. Instead, Jillian took personal ownership of the problem and saw to it that they were delivered next day. Delays can happen, especially just before Xmas - but what makes the difference is if a company ensures the problem is dealt with. I’m pleased to say that this company, thanks to their very helpful team member Jillian, did just that. Meanwhile the goods themselves seem great, and they were well priced. I’m happy!
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