I fully paid for my purchase, yet it was never delivered. The delivery service claims it was completed without any proof or signature from me. The promised next-day delivery was not fulfilled, and there was no communication initiated by the company. I struggled to reach anyone by phone multiple times. They assured me they would investigate within ten days but provided no further tracking information. How can this happen?!
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Coolblue is het meest klantgerichte bedrijf van Nederland, België en Duitsland. We hebben een eigen infrastructuur met eigen klantenservice, eigen bezorging, eigen installatie én eigen fysieke winkels.
