What could be more frustrating than not receiving your order and having no one provide any information about it? Waiting over a week for a refund, with no updates through the portal to confirm if the refund is actually being handled. After reaching out several times, I was repeatedly told it would be processed the following day. It's disappointing to be misled about refund timelines and delivery promises. The system is fundamentally flawed. While I understand delivery issues may arise, timely refunds should be a priority, as advertised.
Claim your business profile now and gain access to all features and respond to customer reviews.
Coolblue is het meest klantgerichte bedrijf van Nederland, België en Duitsland. We hebben een eigen infrastructuur met eigen klantenservice, eigen bezorging, eigen installatie én eigen fysieke winkels.
