I paid €4,500 for a premium Miele laundry set via Coolblue. The dryer (Miele TQ 1000 WP Nova Edition) was defective on arrival — error code F207 on first use. My old dryer was already taken away.
Coolblue's solution? Wait more than a week for either a replacement or a repair. No urgency, no ownership, no compensation offered.
For a premium product at this price point, this is completely unacceptable. I expect better.
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Coolblue is het meest klantgerichte bedrijf van Nederland, België en Duitsland. We hebben een eigen infrastructuur met eigen klantenservice, eigen bezorging, eigen installatie én eigen fysieke winkels.
