coolblue.nl

3.4
3.4 Based on 41 reviews

Coolblue is het meest klantgerichte bedrijf van Nederland, België en Duitsland. We hebben een eigen infrastructuur met eigen klantenservice, eigen bezorging, eigen installatie én eigen fysieke winkels....

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Average Rating

3.4

/
5

41 Reviews

5 Star
58%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
37%

All Reviews

Filter Reviews

Review Time

CA80
Pleased with the entire experience.

Pleased with the entire experience from beginning to end. The representative was very helpful with all my inquiries and provided support throughout the process. The installation team was efficient and tidy. They also offered ample information regarding solar panels.

5
Date of experience: Jan 24, 2026
Valarie Butler
Ordering was smooth, but received incorrect item

The ordering process was straightforward, and the delivery information was clear. However, the wrong item was sent. We requested a green radio but got a blue one instead. This required us to return the incorrect product and reorder the right color. It was quite frustrating, as it took time and incurred costs on our end to fix.

2
Date of experience: Jan 02, 2026
EyjaFodan
Outstanding service with my new washer and dryer

I just received my washer and dryer and I’m extremely happy with the service. The commitment of 'buy today, delivered and installed tomorrow' was completely fulfilled. The two installers were friendly and completed a quick and tidy installation. They explained everything clearly and informed me about my rights. I was well informed about the delivery time ahead of schedule. I will provide feedback on the machines on the respective product pages, but I wanted to emphasize the exceptional service I received. You've gained a loyal customer.

5
Date of experience: Dec 28, 2025
PtitPandaRoux81
Delivery and installation as promised the next day

I just received my washer and dryer and I’m very satisfied with the service. The promise of 'buy today, delivered and installed tomorrow' was fully met. The two installers were friendly and completed a quick and clean installation. They explained everything clearly and informed me about my rights. I was kept well updated about the delivery time beforehand. I will review the machines on the product pages, but I wanted to highlight the excellent service I received. You've earned a loyal customer.

5
Date of experience: Dec 28, 2025
Dwight Carter
Timely delivery and more

Delivered on time and even earlier than expected. Next-day delivery that typically does not fail.

5
Date of experience: Dec 27, 2025
Kristi Harris
Excellent service!

I needed a washing machine urgently for my new home, and they delivered and installed it during Christmas! Very efficient with great communication.

5
Date of experience: Dec 26, 2025
EB33
Helpful staff and efficient service

The helpfulness of the staff and the efficiency with the delivery service, even during the holiday season, were impressive.

5
Date of experience: Dec 22, 2025
Paulina B.
Quick and easy purchase

The purchase process was quick and straightforward, and it was delivered on schedule.

5
Date of experience: Dec 20, 2025
Caleb
Where is my package?

1
Date of experience: Dec 20, 2025
Emerald R.
Clear explanations and no surprises

Everything went exactly as described: delivery, timing, and service. Excellent experience!

5
Date of experience: Dec 16, 2025

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Business Details

  • Coolblue is het meest klantgerichte bedrijf van Nederland, België en Duitsland. We hebben een eigen infrastructuur met eigen klantenservice, eigen bezorging, eigen installatie én eigen fysieke winkels.

  • language https://www.coolblue.nl

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