The ordering process was straightforward, and the delivery information was clear. However, the wrong item was sent. We requested a green radio but got a blue one instead. This required us to return the incorrect product and reorder the right color. It was quite frustrating, as it took time and incurred costs on our end to fix.
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Coolblue is het meest klantgerichte bedrijf van Nederland, België en Duitsland. We hebben een eigen infrastructuur met eigen klantenservice, eigen bezorging, eigen installatie én eigen fysieke winkels.
