coolblue.nl

3.4
3.4 Based on 41 reviews

Coolblue is het meest klantgerichte bedrijf van Nederland, België en Duitsland. We hebben een eigen infrastructuur met eigen klantenservice, eigen bezorging, eigen installatie én eigen fysieke winkels....

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Renata Turatto
Subscription service is terrible! Plus Coolblue is falsely advertising that in case of a problem the

Subscription service is terrible!
Plus Coolblue is falsely advertising that in case of a problem they resolve it in 2 business days, which is not true and was also even confirmed to me by their costumer service.
I have a subscription for a dryer that has not been working for over a week and with no replies as to confirm a date it can be repaired.
Terrible. Really do not recommend.
At least if the machine is yours, you have other options and can fix any problems faster.
Plus, will not continue to be a client of a place that lies to customers.

1
Date of experience: Mar 06, 2026

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Business Details

  • Coolblue is het meest klantgerichte bedrijf van Nederland, België en Duitsland. We hebben een eigen infrastructuur met eigen klantenservice, eigen bezorging, eigen installatie én eigen fysieke winkels.

  • language https://www.coolblue.nl

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