Do Not Purchase from Coolstarco.com. They are a complete scam. We purchased a sweatshirt and it is cute, but the material is thin and cheap. The customer service at this company is horrible. It takes them a couple days to respond to your emails (no phone service). They do not accept responsibility for anything, even when you send them proof that it was there mistake, they will blame you. Eventually, they will say you can return the item on your own dime and then they will decide if they will refund you. We ordered a sweatshirt and as soon as we submitted the order, we realized it was not the color we wanted. So, we placed another order in the right color and emailed customer service to cancel the first order. They did respond right away and said they only saw an order for one sweatshirt and it was the color we wanted. Several weeks later a package arrived and it was the correct sweatshirt color. However, a couple days later another sweatshirt arrived in the wrong color. Our credit card statement also arrived that day showing we had been billed for both sweatshirts $50 per sweatshirt. I emailed customer service right away and sent pics of both sweatshirts, a copy of my statement and a copy of the email showing they had stated there was no second order. They replied that we had used two different emails and that is why they couldn’t find the second order when we contacted them originally. I replied with copies of the confirmation emails that show the same email address. They responded that I need to pay to ship the item back, but they also recommend that I just keep the item. Why would I want two of the same items, so I insisted that they send a return shipping label and refund me. They said no, I had to pay for the shipping. They have refused to pay for shipping so I am letting everyone know that it is not worth the money to purchase from them. I have since found the same item on Etsy for ½ the price. Check reviews before ordering anything from China!!!
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