coolstarco.com

1.3
1.3 Based on 21 reviews

...

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BEWARE DO NOT ORDER FROM THIS STORE!!

BEWARE DO NOT ORDER FROM THIS STORE!!! If I could give this shop no stars I would. Where do I start. I ordered a hoodie, the fabric was like wash cloth fabric fabric, very rough and scratchy. This shop makes it look like they are a US company but they are from China with Chinese quality. The sizing is way off. I am a 1XL and bought a 3XL for a baggy fit. Can barely get my arms in because they are so narrow and when I get it one its not a hoodie fit. It is skin tight and short. When I wrote them about the issues I was told I should have looked at the size chart, and if I wanted to return it, it would cost me lots of money, and take a long long time. I ordered 2 sizes larger than my reg fit, didn't think I needed to look at the size chart. When I did look at the chart and measured where they asked me to, it was much smaller than the size posted. They gave me another lame excuse. This company steals from customers and has no customer service skills. I worn you not to order, if there are any issues they do not stand behind there product... disgusting!!!

1
Date of experience: Jul 31, 2025

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