Very shady behavior. I needed to ship some retainers I had left in Colombia to my house in the US. They asked me to fill out the normal forms, however the red flag was when they asked that I also provide my full social security number and if I didn't have one, to use another one from a friend or a family member. I have the exchange in emails where I called them out on this request. I asked them why they needed my social and that I didn't feel secure sending information over email. I also told them that them suggesting I use someone else's social security number on a form was considered fraud and it's illegal. They emailed back with a very bogus excuse saying that I didn't actually need to add my social since I live here, but that they couldn't send me the shipment anyway because it "just so happens that the FDA and Customs released new regulations a couple of days ago prohibiting medications and medical devices to be shipped into the US or Canada to anyone that isn't a tourist with a valid tourist visa". I called DHL to verify the information. DHL informed me that neither the FDA nor Customs had released new regulations in recent months. They also confirmed that they don't request social security numbers. They confirmed that it's up to Customs to request that information from me once I go pick up the package upon arrival to the USA and that any forwarder that requests that information from me is suspicious. Fedex confirmed the same information, and even if they did, they never request the full number. Only the last 4 digits, and it's never requested via email -- they prompt customers to fill out their online secured forms. When I asked Coordinadora to send me a link to the recent regulation announcement from the FDA and Customs, since all federal regulations MUST be posted for public knowledge, Coordinadora gave me the excuse that they can't disclose that information because it's internal and that Coordinadora agents only receive the alerts through their supervisors. Very Shady. Avoid this company. If you call DHL, Fedex, Avianca, Servientrega, they will direct you to where Customs regulations are posted, they HAVE to do this by law.
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Abre tu casillero virtual internacional gratis en USA. Compra por Internet como si vivieras en Estados Unidos y recibe todo en la puerta de tu casa u oficina en Colombia.
