If I could rate lower than one star, I would. The staff was rude and unprepared, lacking communication and information. They denied me boarding, claiming I was missing a vaccine that is not required according to official government sources. When I tried to explain, they abruptly said they didn’t speak English and cut off the conversation. Moments later, I was told to leave the area, only to find my luggage had already been removed from the plane. The flight was significantly delayed, jeopardizing my connection. No explanations or assistance were offered. I requested a written statement to file a complaint, but they refused to help. This is the worst airline I've ever encountered.
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