If I could give this airline zero stars, I would. Their customer service is not just unhelpful; they are dismissive and rude. I spoke with two different representatives about changing my flight, and both provided conflicting information. After I had started traveling, they attempted to charge me more than what I was originally informed. I currently hold two flight credits with this airline, both of which have been devalued significantly. They even claimed to have modified my trip when they hadn't, then demanded another payment to 'correct' their mistake. This airline operates with a shocking lack of integrity. If you value honesty and basic customer care, steer clear of them. Traveling with them feels like a scam.
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