copilot.microsoft.com

2.2
2.2 Based on 31 reviews

...

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LT99
Frustrating Experience with the Service

I contacted the service seeking assistance with website issues related to a specific topic. That was my primary reason for reaching out. However, instead of providing the help I needed, it completely disregarded my requests. From the beginning, it refused to listen. Each time I posed a question or attempted to clarify my needs, it interrupted me, spoke over me, and turned what should have been a straightforward interaction into a frustrating ordeal. At one point, I inquired about when it would provide the website, but instead of responding, it continued to talk over me. I made several attempts to explain my situation, but it showed no interest. It even suggested that I was the one not understanding—how could I understand anything when it was constantly interrupting and ignoring my input? There was a complete lack of patience, attention, and respect. Additionally, the microphone was glitching frequently, which, ironically, was a small relief. Otherwise, I would have had to endure its relentless interruptions even more. Every effort to communicate and seek assistance was met with resistance and confusion instead of the support I expected. The service fails at the most fundamental aspects: listening, understanding, and assisting. It argued, interrupted, ignored my instructions, and turned what should have been a simple request for help into an exhausting experience. Using it was an utter waste of time, completely frustrating and maddening. One star is already too generous. I would give it zero stars if possible. It does not provide help, it does not listen, and it fails to function as a competent service. Anyone thinking of using this platform for genuine assistance should be warned: it is argumentative, chaotic, disrespectful, and utterly unreliable. Save yourself the frustration.

1
Date of experience: Dec 27, 2025

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