Aaron on the out of hours line is a top tier employee. Called him after a crash, and he was friendly, professional and a delight to deal with. Was able to get all the details sorted and have a laugh with him whilst doing so. 100% should be given all the bonuses, pay rises and promotions he is eligible for as he is a boon to the company.
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At Coplus, we’re dedicated to providing outstanding service with a genuinely customer-first approach. We are a leading UK provider of breakdown assistance, motor, legal and property insurance solutions, alongside expert claims handling and 24/7 outsourced support for a wide range of businesses.
We also design and deliver white-labelled solutions for many large and well-known organisations across the UK, allowing their customers to benefit from the same high standards of service, care and expertise that sit at the heart of everything we do.
Transparency and integrity are fundamental to how we operate. That’s why we only seek organic customer feedback, our Trustpilot page is never edited or filtered, and we don’t remove negative reviews. Instead, we see every piece of feedback as an opportunity to learn, improve, and continue delivering dependable, high-quality service our customers can trust.See more
