coplus.co.uk

4.4
4.4 Based on 81 reviews

At Coplus, we’re dedicated to providing outstanding service with a genuinely customer-first approach. We are a leading UK provider of breakdown assistance, motor, legal and property insurance solutions, alongside expert claims handling and 24/7 outsourced...

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Average Rating

4.4

/
5

81 Reviews

5 Star
84%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
16%

All Reviews

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Review Time

erkan kuytu
Scanmers. I have key cover from my car insurer. They said they wouldnt cover. The reason is must be

Scanmers. I have key cover from my car insurer. They said they wouldnt cover. The reason is must be something happened. Such as i smashed my key dropped in to the water etc. I told them thats what happened. Then they said no. SCAMMERS.

**this reply will not make you trustworthy. Still SCAMMERS

1
Date of experience: Feb 25, 2026
erkan kuytu
Scanmers

Scanmers. I have key cover from my car insurer. They said they wouldnt cover. The reason is must be something happened. Such as i smashed my key dropped in to the water etc. I told them thats what happened. Then they said no. SCAMMERS. **this reply will not make you trustworthy. Still SCAMMERS

1
Date of experience: Feb 03, 2026
Ben Thomas
So phoned up this morning as i am at my…

So phoned up this morning as i am at my girlfriends and lost car key they tild me i now have to wait for someone to call me as they need to check with 1st central im covered i said would it be today she replied i dont know nit vwry good service considering i lost keys they could just call 1st central instant and confirm shows on google account as benjamin thomaw but my name is christopher i use my sons email

1
Date of experience: Dec 20, 2025
Jamila
This key cover is honestly pointless

This key cover is honestly pointless. The policy wording is vague on purpose, and they rely on hidden conditions to avoid paying out. Even with the original keys that came with the ca, they still find excuses not to cover anything. In the end, the cover is a complete waste of money justa money grab.

1
Date of experience: Nov 28, 2025
Maks Vinogradov
I want to express my sincere gratitude…

I want to express my sincere gratitude to the company that handled the issue with my key through the insurance. Everything went absolutely perfectly! From the very first contact to the final result, the service was professional, fast, and extremely convenient for me.The team paid great attention to detail, explained every step clearly, and truly cared about making the whole process smooth. I am very satisfied with the quality of their service and their overall approach.I would definitely recommend this company to anyone who values professionalism and a stress-free experience. Thank you so much! 🙌

5
Date of experience: Nov 13, 2025
Melanie Wilson
Great service from start to finish from…

Great service from start to finish from the people on the phone to the guy who came Thank you

5
Date of experience: Nov 12, 2025
Shane
Can't ask for anymore

Really good company,got a key done for my car through insurance, transaction was so easy ,from the office people to Ashley who came to my work to sort my key out,great service thank you

5
Date of experience: Nov 06, 2025
George Heliad
This key cover is a complete scam

This key cover is a complete scam. The odds of a successful claim are close to zero. The policy wording is vague by design, and they rely on hidden conditions to wriggle out of paying. Keys bought after you purchase the car? Not covered. No invoice for programming? Claim denied — even if you used your own coding machine or had a friend help. In reality, nobody in those cases would ever have an invoice. The result: genuine claims get dismissed, leaving the cover totally useless. It’s nothing more than a money grab.Update : it wasn't resolved to my satisfaction at all.

1
Date of experience: Oct 11, 2025
Mr Joseph Jenkinson
Out of Hours Aaron is a 10/10 employee

Aaron on the out of hours line is a top tier employee. Called him after a crash, and he was friendly, professional and a delight to deal with. Was able to get all the details sorted and have a laugh with him whilst doing so. 100% should be given all the bonuses, pay rises and promotions he is eligible for as he is a boon to the company.

5
Date of experience: Sep 01, 2025
Mathew Suchecki
Very professional

Very professional. Quick turn around and excellent communication.

5
Date of experience: Aug 17, 2025

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Business Details

  • At Coplus, we’re dedicated to providing outstanding service with a genuinely customer-first approach. We are a leading UK provider of breakdown assistance, motor, legal and property insurance solutions, alongside expert claims handling and 24/7 outsourced support for a wide range of businesses.

    We also design and deliver white-labelled solutions for many large and well-known organisations across the UK, allowing their customers to benefit from the same high standards of service, care and expertise that sit at the heart of everything we do.

    Transparency and integrity are fundamental to how we operate. That’s why we only seek organic customer feedback, our Trustpilot page is never edited or filtered, and we don’t remove negative reviews. Instead, we see every piece of feedback as an opportunity to learn, improve, and continue delivering dependable, high-quality service our customers can trust.See more

  • language https://coplus.co.uk

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