**⚠️ Stay Away - Deceptive Billing Practices**
**Rating: ★☆☆☆☆ (1/5)**
I strongly advise avoiding Copymind. My experience with this company has been deeply disappointing and financially damaging.
I signed up for what I believed was a 4-week premium package. However, it turned out to be a recurring subscription - something that was not made clear during the sign-up process. To make matters worse, I was presented with what appeared to be an included feature, but clicking on it triggered an additional charge of £43.38 to my account without any clear warning.
When I immediately contacted customer service to request a refund, I was told the charges were non-refundable. No exceptions, no understanding of the circumstances.
The entire interface seems deliberately designed to mislead users into subscriptions and additional purchases. The lack of transparency around pricing and billing is unacceptable, particularly for a company that claims to offer counselling and mental health support.
Copymind markets itself as a service to help with wellbeing and mental health, yet their business practices have left me stressed, anxious, and facing sleepless nights worrying about money I cannot afford to lose. The very opposite of the support they claim to provide.
My recommendation: There are many legitimate mental health and counselling services available. Please use one of those instead. This company's deceptive practices suggest they care more about extracting money from vulnerable people than actually providing support.
Protect yourself and your wallet - avoid Copymind!
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