Fantastic watches - awful purchase experience so far. The shipping policy states 'All orders are shipped on a standard Next Day Parcelforce Delivery'. Instead my order was shipped using Evri and is now 'delayed'. I filled in a couple of webforms through the website but had no response so ended up contacting them through the app. I'm not happy that they have breached the shipping policy and used Evri as we all know they are the most dishonest and disgraceful delivery service available.Update: 2 days have passed after my case was going to be escalated and I've heard nothing. Emailed again yesterday's checking on progress and no reply again. Update: over a week since I should have received it and I'm being told that a 'return to sender' request has been sent, and once coros receive and inspect the item I can have a refund. So apparently I'm expected to wait indefinitely for an item that is still showing as 'delayed' with Evri. And I fail to see why it would need to be inspected prior to refund as I never received it so the condition it's in is irrelevant to me. No acknowledgement from coros that they breached their shipping policy. @coros - happy to send any details you want if you can tell me where to send them?
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