This company is a scam. My watch stopped charging after a few months of use (this was 3 months ago). They are refusing to give me a warranty replacement. Instead I’ve been stuck in an endless email chain of repetitive ‘troubleshooting’. Why are you refusing to accept that it won’t charge? How many times do I have to tell you I’ve tried cleaning the cable. I’ve tried a friends cable which is definitely working. I’ve tried everything in your extensive troubleshooting documents. THE WATCH DOES NOT WORK AND NEEDS REPLACING. It’s your faulty product. Take it back, fulfil your promise, replace it. I will never purchase from this company again.
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