Yet again I have sat on the patio in sight of the entrance gate to my urbanisation waiting for a delivery from Correos, only to find out that it has been marked down as unable to deliver. Absolute lie. After repeated contacts Correos then stated that they could not deliver the parcel as the address was different to the one i supplied them, the only difference was the gate number and street name, I, the person expecting the parcel and the house and urbanisation number stayed the same ?. If they were willing to deliver to the first address with incorrect information, why not to the one i supplied with the correct information. It proves that Correos dont have a clue how to run a postal service and continually lie to customers. I have kept all the emails/messages as proof.never again will i knowingly use Correos for anything related to post.UPDATED REVIEW I received a message from Correos yesterday (before I posted my complaint) telling me I could pick up my parcel at a post office 9km away from my home, and four km further away that the local parcel depot, which I had to pass to go to the post office. Now its clear to me that Correos do not have any idea ow to run a business, think of all the people involved and time wasted sending the parcel elsewhere to be picked up instead of just delivering it to me at the posted address. Why was my address not suitable for delivery as they could not prove ownership of the parcel, but I could go and pick it up myself using the same identification at the post office that I would have used at home. Now soon after picking up the parcel and more importantly posting my complaint Correos want to help, they messaged me asking for the shipping code. Sorry Correos its too little too late, I stand by my first post, you are the worlds worst postal service. Now if you would like me to help you improve your service before you go bankrupt then send me a contract for an eye watering amount similar the directors get paid and I will have a plan in place and the problem sorted soon after. To anyone reading this post it proves that complaints can be heard, you just have to post it at the correct place.
Claim your business profile now and gain access to all features and respond to customer reviews.
Correo Digital, Burofax, Envío de Paquetería Nacional e Internacional, Notificaciones, Sellos Personalizados. Más de 3.600 millones de envíos al año.