Summary:-Product received is significantly different from the advertised images-Product does not charge properly1. Product design differs from advertisementI purchased the FLESH masturbator for $175, but the product I received has a completely different design from the one advertised on the website. The unit I received looks noticeably cheaper. I contacted customer service to ask about this, and they replied:“The product you received is indeed the current version of the Cosara Flesh. While there may be slight variations in design, such as buttons or surface texture, these differences are part of normal production updates. The price remains the same for all current units.”If this is the case, there should be a clear disclaimer on the website informing customers of these changes before purchase.2. Product not charging properlyThe product is also not charging properly. I plugged it in for four hours, but the battery indicator still shows only two bars, exactly the same as before charging, which suggests it is not charging at all.I contacted customer service again regarding this issue but did not receive any response.Overall, this has been a very disappointing experience due to both poor product quality and poor customer service.
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