I recently purchased a vacuum pump from Cosara. I was contacted by Customer Service when my order had been processed and shipped, including the information to track delivery. I am very pleased with the quality of the product but had problems with the motor controller. I explained the problem in an email and received a reply within 30 minutes with suggestions on what to check and possible solutions. I exchanged several more emails with Customer Service and received responses to each within an hour. Customer Service then offered me a replacement at no cost, which I had not requested, and added a bonus gift for my trouble. They were all very friendly, helpful, and professional. I am completely satisfied with the process and resolution of my issue. They are highly recommended.Dr. Chuck, Verified Customer
Claim your business profile now and gain access to all features and respond to customer reviews.
