We bought an expensive worktop with our kitchen from a retailer, costing thousands. It looks nice, but after just 2 months, we've noticed a ring and a smaller mark that only shows under certain light. We haven't placed anything hot on it and have been very careful. The original installer has been communicating with the company on our behalf. We explained we haven't intentionally placed anything hot on it since our kitchen is brand new! The company responded saying they won't inspect it because it’s 'from heat or chemical.' We are really disappointed, as the product was sold as high quality and comes with a 25-year warranty promise! Stay away!
Claim your business profile now and gain access to all features and respond to customer reviews.
