cosentino.com

1
1 Based on 25 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Noelle Ross
Dekton countertop split in two only after 7 months of regular use

I only had my Dekton countertop for 7 months before I discovered a huge crack from one side to the other. I hadn't done anything out of the ordinary in the use and pressure on top of it. I didn't pound, didn't slam anything down on top of it. The Consentino website says it should have at least 3 years under warranty, but when I sent in proof of purchase, the company kept delaying the whole process for 3 months until I was simply told "the crack was not a "manufacturing issue". I spent a lot of money expecting a "Merecedes Benz" of countertops, but instead I got a "lemon". Don't trust this company at all. They lie to consumers about their product being durable.

1
Date of experience: Apr 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More