cosentino.com

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1 Based on 25 reviews

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Byron Hughes
Cracked, dreadful customer service

Had my Dekton installed about 7 years ago, a crack appeared within a fairly short space of time (I actually now think there was a small unoticeable crack from the outset). Dekton came out to assess but came to the conclusion that I had been standing on my worktop (I never had) and that because I hadn't completed their warranty form (was never offered a form or knew I had to complete one) they would do nothing to help. A few years on and the crack is just a few inches from the edge, what we'll do when it reaches it I do not know.So, in summary, I would highly recommend avoiding Dekton both for the quality of their product, the high cost and abismal customer service.Oh...and by the way Dekton, I have still never stood on the worktop.

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Date of experience: Apr 27, 2025

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