Good luck waiting for them to approve your warranty claim. They installed a scratched countertop. Stone Systems, i.e., Lowes, sent someone to try to remove the scratches which were apparently embedded. The technician was not successful and recommended replacement. Why am I told it takes 8-10 weeks for an answer? I expect a solution once the excessive "wait" period is up, Cosentino. Do you read these reviews? Based on repeated complaints about the company, Lowes needs to reconsider using this vendor or Cosentino needs to change its attitude. Additionally, trying to get a sample at the onset was next to impossible. This business is failing on many fronts.
Claim your business profile now and gain access to all features and respond to customer reviews.
