This is another one-star review from someone who wishes they had checked the reviews beforehand. I've rarely seen such a high percentage of one-star ratings. Our less than three-year-old worktop cracked after just 40 minutes on a plate warmer set at medium heat (80 degrees C). The surface never felt too hot to touch. The company dismissed our claim, ignoring my comments about the temperature, claiming thermal shock was the cause (in a centrally heated home!). They clearly do not value their customers and disregard their feedback. To clarify, our worktop cracked after being warmed to a maximum of 80 degrees C over a 40-minute period using the plate warmer as directed. Make your own judgments.
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