cosmoai.com

3.9
3.9 Based on 129 reviews

Cosmo provides AI-powered personalized learning for K-12 students. 1:1 Live Online Classes That Click. Real teachers + smart AI, always on your schedule....

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juju0088
Not Reliable-Not Trustworthy

They charge for the classes in advance. They promptly follow up with you until you sign up, pay for the classes and trap you.The classes are canceled without heads up, they never get rescheduled and they ask you to pay for the rescheduled classes saying the subscription was only these many weeks. They are not flexible and do not have a single teacher assigned for all sessions. They schedule and cancel classes as they wish. They do not follow up to reschedule cancelled sessions and stop answering calls, they don’t reply to emails or messages. The customer support is horrible. The company seems to be fraud who are just after money. UPDATE TO THE REPLY FROM CLASSUP: Every few sessions, a new teacher is assigned, time is wasted with introductions and there is no continuity from previous classes/sessions. Random teacher joins, random topics are discussed. No value add.

1
Date of experience: Mar 31, 2024

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Business Details

  • Cosmo provides AI-powered personalized learning for K-12 students. 1:1 Live Online Classes That Click. Real teachers + smart AI, always on your schedule.

  • language https://cosmoai.com

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