cosmoai.com

3.9
3.9 Based on 129 reviews

Cosmo provides AI-powered personalized learning for K-12 students. 1:1 Live Online Classes That Click. Real teachers + smart AI, always on your schedule....

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Elmo P.
I had a horrible experience

I had a horrible experience with Classup. I enrolled my daughter, who is in high school, in AP classes for 12 weeks. However, the teacher rescheduled just one day before the class, and suddenly that schedule was not discussed with me, and the rescheduled class was not available for my daughter. It happened several times. My daughter was available to take a tutor on Saturday only because of her extracurricular activities from school. From the beginning of this tutoring, I asked to find a class on Saturday, and I registered for it. However, the teacher rescheduled it immediately for Sunday morning, which is not available. So, I wanted to reschedule for another Saturday. But Classup didn't allow me to take the classes that my daughter missed because of the teacher's changes. They said it's not allowed because of the strict policy, which states that I only have access to classes within my term. However, there is no way to take it. There are no available schedules in a week, and they don't allow me to take classes on another Saturday. I feel like it's fraud. I'm very disappointed with Classup. I recommend that people never take classes from Classup, ever.

1
Date of experience: Apr 05, 2024

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Business Details

  • Cosmo provides AI-powered personalized learning for K-12 students. 1:1 Live Online Classes That Click. Real teachers + smart AI, always on your schedule.

  • language https://cosmoai.com

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