Little contact with supervsiors. Admin/supervisors only contact you when it is "too-late" to remedy a potential penalty.
They are unwilling to admit that their courseware software is slow, malware-based and the cause of delays to the bandwidth from where you access it.
They charge penalties from outside of the terms of agreement, 10$ if a feedback survey is not complete within 24 hours, no reminders to complete sent.
Parent-tutor chats are created to give na illusion of transparency, but the "Learning Consultant", is usually making phone calls beyond the chat behind the tutor's back, if the tutor cannot negotiate a time change with the parent themselves, what is the point of having the chat? Likewise, if a parent is asking the tutor to go off script with the content/material in a way that the courseware doesn't support, the tutor should be either compensated accordingly or commended on their willingness to go above and beyond.
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